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title: Truncating TLS Connections to Violate Beliefs in Web Applications
description: "TLS truncation lets an attacker cut off the tail of a response so browser and server end up disagreeing about what completed. The authors turned that desynchronisation into working attacks: casting votes on behalf of honest voters in the Helios e-voting system, taking full control of Microsoft Live accounts, and gaining temporary access to Google accounts."
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    title: Truncating TLS Connections to Violate Beliefs in Web Applications
    author: Ben Smyth, Alfredo Pironti
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  - Alfredo Pironti
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# Truncating TLS Connections to Violate Beliefs in Web Applications

**Truncating TLS Connections to Violate Beliefs in Web Applications** - Ben Smyth, Alfredo Pironti, usenix.org.

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# Truncating TLS Connections to Violate Beliefs in Web Applications

--- page 1 ---

Truncating TLS Connections to Violate Beliefs in Web Applications
Ben Smyth and Alfredo Pironti
INRIA Paris-Rocquencourt, Paris, France
Abstract
We identify logical web application aws which can be
exploited by TLS truncation attacks to desynchronize the
user- and server-perspective of an application's state. It
follows immediately that servers may make false assump-
tions about users, hence, the aw constitutes a security
vulnerability. Moreover, in the context of authentication
systems, we exploit the vulnerability to launch the follow-
ing practical attacks: we exploit the Helios electronic vot-
ing system to cast votes on behalf of honest voters, take
full control of Microsoft Live accounts, and gain tempo-
rary access to Google accounts.
Keywords.
Attack, authentication, exploit, Google, He-
lios, logical aw, Microsoft, sign-out, single sign-on, TLS
truncation, web applications.
1 Introduction
Web applications are distributed, concurrent algorithms
that are executed over public communication networks
such as the Internet. Since the communication medium
is public, there is a possibility of interference by a pow-
erful adversary and this has made the design of secure
web applications difcult [23]. Nevertheless, the burden
is somewhat reduced by HTTPS.
HTTPS [17] uses HTTP [8] over TLS [6] to ensure
con-
dentiality
and
integrity
of a communication session, in
particular, integrity ensures that all messages are received
as sent. HTTPS is typically used by web applications
to protect client-server communication. However, TLS
alone is generally insufcient to protect sensitive oper-
ations (such as protecting authentication credentials, for
example), since the security of such operations is also
dependent upon the application logic and TLS provides
Smyth and Pironti are supported by the ERC Grant StG-2010
259639-CRYSP.
†
This paper rst appeared at Black Hat USA 2013 and is supported
by the following videos: [20, 21, 22].
no protection against logical application aws. Moreover,
TLS only ensures messages are received as sent for a
sin-
gle
connection and, crucially, does not guarantee the or-
dering of messages in
multiple
connections; this is par-
ticularly pertinent to web applications, due to the use of
parallel computation, whereby each simultaneous com-
munication uses a different TLS connection (for example,
browsers maintain multiple persistent connections to load
content in parallel, thereby reducing latency). Accord-
ingly, web application logic must protect sensitive opera-
tions in the presence of parallel computation.
In this paper, we highlight logical application aws
which permit desynchronisation between the applica-
tion's state, as perceived by the user and the server, by
truncating selected TLS connections. Furthermore, we
exploit the desynchronisation to attack real systems.
1.1 Application state
In web applications, the user is typically notied of the
server's state using some feedback mechanism [14, 15].
Feedback can be
positive
, when the user is notied of suc-
cessful state changes, or
negative
, when the user is noti-
ed on errors. The absence of feedback can cause con-
fusion – for instance, if a user attempts to save a le and
no feedback is provided, then the user does not know if
her le was saved or not – and violates basic design prin-
ciples [13]. By comparison, we focus on incorrect feed-
back: web applications that generate (positive) user feed-
back
before
the server has committed to a state change.
1.2 Truncating TLS connections
TLS security guarantees are dened with respect to the
following termination modes:
graceful
connection clo-
sure (that is, at the end of a successful connection) and
fatal
closure (that is, at the end of an unsuccessful con-
nection, for example, after receiving a corrupt message).
In the event of graceful closure, TLS ensures that
all
mes-
sages are received as sent, by comparison, in the event
1

--- page 2 ---

of fatal closure, TLS ensures that a
prex
of all messages
are received as sent. At a lower level of abstraction, TLS
is permitted to split messages into
fragments
, and TLS
guarantees ordered delivery of all fragments on graceful
closure and a prex of all fragments on fatal closure.
Historically, graceful and fatal closure modes were
not supported in SSL (TLS's predecessor) until version
3.0 [9]. Today, TLS termination modes are not distin-
guished by many applications, indeed, major browsers
(including Internet Explorer, Firefox, Chrome and Sa-
fari) and HTTP servers do not always distinguish between
graceful and fatal closure. As a consequence, the TLS
specication notes
“failure to properly close a connec-
tion no longer requires that a session not be resumed [...]
to conform with widespread implementation practice”
[6,
x
7.2.1]. Unfortunately, ignoring the termination mode can
result in TLS truncation attacks [4]. Let us illustrate such
a truncation attack with a simple example [5]. Suppose a
user initiates a wire transfer to
Charlie's Angels
using the
following HTTP request:
POST /wire_transfer.php HTTP/1.1
Host: mybank.com
Content-Type: application/x-www-form-urlencoded
Content-Length: 40
amount=1000&recipient=Charlie%27s_Angels
Further suppose that the request is fragmented by TLS
as follows: “
POST [...] recipient=Charlie
” and
“
%27sAngels
”. In this setting, an adversary can make
a transfer to Charlie, rather than the intended recipient,
simply by dropping the second (and crucially the last)
fragment (e.g., by closing the underlying TCP connection
after the rst fragment is delivered). The attack works
against HTTP servers that ignore the connection termi-
nation status and
Content-Length
eld, in particular, a
payload shorter than the specied length will be accepted.
On the other hand, the attack can be thwarted by insist-
ing that either the length of the payload is correct or wire
transfers are only initiated upon graceful closure of the
TLS connection. Henceforth, we shall consider a simpler
class of truncation attacks: truncation attacks which drop
messages, rather than fragments.
1.3 Adversary model
We assume that web applications should achieve their ob-
jectives in the presence of an adversary that has full con-
trol of the network; this assumption is standard in both the
symbolic [7] and computational [10] cryptographic veri-
cation models and, furthermore, such power is typical of
governments and ISPs [18, 19]. Since the adversary has
complete control of the network, messages may be read,
deleted, and injected. Moreover, the adversary is able to
manipulate data contained within unencrypted messages.
We also assume that the adversary has access to shared
computers, but cannot compromise them; we motivate the
practicality of this assumption in Section 1.4.
1.4 Contribution and structure
We identify logical web application aws which can be
exploited by TLS truncation attacks to ensure that a client
receives feedback about a state change, whereas, the
server is unaware of any goal to reach the aforementioned
state. Consequently, servers may make false assumptions
about users and, as discussed below, this aw can be ex-
ploited to violate security objectives, hence, the aw is a
security vulnerability. We believe this insight constitutes
a new attack vector.
Using our attack vector, we demonstrate the following
practical attacks: we exploit the Helios electronic vot-
ing system to cast votes on behalf of honest voters (Sec-
tion 2), take full control of Microsoft Live accounts (Sec-
tion 3), and gain temporary access to Google accounts
(Section 4). In essence, our attacks against Helios and
Microsoft Live are due to the following application aw:
the sign-out procedure spawns several TLS connections
such that one connection provides the user feedback and,
independently, the others revoke the user's authentication
from the servers. It follows that we can truncate the TLS
connections which revoke authentication whilst notifying
the user that the sign-out procedure successfully com-
pleted, hence, the server believes that the user is authen-
ticated, but the user does not. In this context, an adver-
sary can use the voting terminal after honest voters to cast
votes on their behalf and, in the context of Microsoft Live,
an adversary can take control of users' accounts, assum-
ing the user shares a computer with the adversary (this
setting is typically of computers in public libraries and
work places, for example). We stress that physical ac-
cess
after
the user believes she has signed out is sufcient
and the attack does not rely on tampering with voting ter-
minals nor compromising shared computers (e.g., using
malware). By comparision, our attack against Google ex-
ploits an application aw
and
poor handling of TLS ter-
mination modes, as we shall discuss in Section 4.3.
2 Attack I: Helios electronic voting system
Helios [2] is an open-source web-based end-to-end ver-
iable electronic voting system, which has been used
in several binding elections, for instance, the Interna-
tional Association of Cryptologic Research (IACR) have
used Helios annually since 2010 to elect its board mem-
bers [12, 3, 11], the Catholic University of Louvain
adopted the system to elect the university president [2],
and Princeton University have used Helios to elect sev-
eral student governments [1, 16]. In this section, we anal-
yse the current Helios release and discover a aw in the
2

--- page 3 ---

authentication logic. The aw allows an adversary to
drop sign-out requests (although the sign-out request is
encrypted in the TLS trafc, it has a unique size, which
allows such a request to be identied and dropped by the
adversary), whilst providing the voter with positive feed-
back that their request succeeded. The adversary can then
use the voting terminal to take control of the voter's ses-
sion and cast a ballot on the voter's behalf. The attack
works under the standard assumption that the adversary
controls the network and may access the voting terminal,
but, we stress, in accordance with the Helios threat model,
the attack does not rely on modifying the voting terminal
software.
2.1 Preliminaries
The trace in Figure 1 lists the requests performed by a
browser during a normal ballot casting/sign-out proce-
dure. The rst request conrms the voter's intention to
cast their ballot and the server responds with a redirect.
The second request handles the redirect and the server re-
sponds with an HTML payload conrming receipt of the
voter's ballot and provides the voter with the following
notication:
“For your safety, we have logged you out.”
The third request is the voter's sign-out request and the
server responds with a redirect.
2.2 Our attack
By observation of the trace (Figure 1), we can immedi-
ately observe a aw in the authentication logic: voters are
given positive sign-out feedback
before
the voting termi-
nal makes sign-out requests. This aw can be exploited by
a truncation attack which drops sign-out requests without
the voters' knowledge. In this context, the voting terminal
maintains a session with the server and the adversary can
use the voting terminal to take control of voting sessions
and, therefore, cast ballots on behalf of honest voters (He-
lios permits
re-voting
– that is, a voter may cast arbitrarily
many ballots and only the last will be counted – hence,
ballots cast by the adversary will overwrite honestly cast
ballots). We stress that TLS does not offer protection
against this kind of attack, because any TLS connection
made by the adversary is independent from TLS connec-
tions used by voters and TLS does not guarantee the or-
dering of messages between connections, that is, dropping
the third request does not prevent the adversary making a
future connection to the Helios server and casting ballots
on behalf of honest voters.
Launching the attack in practise.
We have success-
fully demonstrated the attack in a supporting video [20].
For the purposes of this video demonstration, the voting
terminal is modelled as a virtual machine running Ubuntu
10.04.4 LTS (Lucid Lynx) from an ISO image and the
network is modelled as the host, which the adversary con-
trols. In this setting, we used basic trafc analysis tech-
niques to observe that request 3 (the sign-out request) is
701 bytes in length and we congured the host's
iptables
to drop packets of this length, using the following com-
mand:
iptables -A OUTPUT -m length --length 701 -j DROP
The above command instructs the host to drop any packet
from the virtual machine of length 701. The rule ensures
that request 3 is dropped and, hence, the user incorrectly
believes that she has been signed out.
Vulnerability disclosure.
Our preliminary ndings
where disclosed to the Helios developers on 4 June
2012, and the ndings of this report were released on 21
September 2012. At the time of publication, the vulnera-
bility has not been xed.
2.3 Countermeasures
We propose the following solution: the three client ac-
tions in the trace (Figure 1) should be atomic. Speci-
cally, on receipt of the voter's intention to cast their bal-
lot, the server should sign the voter out and provide posi-
tive feedback of these actions. If implementing this solu-
tion is difcult, then the following interim solution could
be adopted: the voter should be more precisely informed
about the internal transition state of the server, in partic-
ular, the page returned by the
castdone
request should
inform the voter that a sign-out operation is in progress,
rather than giving positive feedback about a successful
sign-out. In addition, the server should provide positive
feedback after the
sign-out
request. In this setting, if the
adversary drops a
sign-out
request, then the voter per-
ceives that a sign-out operation was in progress, but it was
never successfully completed.
3 Attack II: Microsoft services
We demonstrate a aw in Microsoft Live's authentication
logic which can be exploited by an adversary to gain ac-
cess to a user's account. Our assumptions are as follows:
the user has at least two open sessions with Microsoft and
the adversary controls the network and can access a com-
puter shared with the user. We stress that the attack does
not rely on tampering with the shared computer, and the
adversary only needs access
after
the user believes she
signed out, i.e., when the user is likely to leave the com-
puter unattended. In essence, our attack works as fol-
lows. First, a user visits
Hotmail
and is redirected to
lo-
gin.live.com
for authentication. Secondly, once the user
has nished reading her mail, she visits
account.live.com
and a session is seamlessly authenticated by Microsoft
3

--- page 4 ---

Figure 1
Trace of the ballot casting/sign-out procedure in Helios1. POST
https://vote.heliosvoting.org/helios/elections/

id

/cast_confirm
Response: 302 - Moved Temporarily
Location[
https://vote.heliosvoting.org/helios/elections/

id

/cast_done
]
2. GET:
https://vote.heliosvoting.org/helios/elections/

id

/cast_done
Response: 200 - OK; HTML payload:
...
<p><b>For your safety, we have logged you out.</b></p>
<iframe border="0" src="/auth/logout" frameborder="0" height="0" width="0">
</iframe>
...
3. GET:
https://vote.heliosvoting.org/auth/logout
Response: 302 - Moved Temporarily
Location[
http://vote.heliosvoting.org/
]Live single sign-on service. (In the supporting video, the
chosen account lacks some basic information, so the user
is automatically redirected to
account.live.com
before she
can access her email.) Thirdly, the user makes a
sign-out
request from Hotmail and the server responds by guid-
ing the user's browser through a series of further requests
which are intended to terminate each active session, in
particular, this procedure should ensure that sessions with
both Hotmail and
accounts.live.com
are terminated. How-
ever, we show that an adversary can selectively prevent
the termination of active sessions, whilst giving the user
feedback that her sign-out request succeeded. Finally,
when the user leaves the shared computer, the adversary
can use the computer to access the user's account infor-
mation on
account.live.com
and can reset the user's pass-
word, for example.
3.1 Preliminaries
The trace in Figure 2 shows a normal sign-out proce-
dure, listing the requests a browser performs following
a user sign-out request (for brevity, we omit some de-
tails). The trace shows that signing-out is not a cen-
tralised action and each Microsoft service maintains some
session information. Intuitively, it follows that the sign-
out procedure is designed to terminate each active ser-
vice and, as can be observed from the trace, the proce-
dure uses HTTP redirects and HTML pages with embed-
ded Javascript. More precisely, the Javascript loaded in
steps 2 and 3 is intended to work as follows. The session
with
account.live.com
is terminated in step 4, the session
with
accountservices.msn.com
is terminated in step 5, and
the session with
mail.live.com
is terminated in step 6. Fi-
nally, as a consequence of step 6, the browser loads the
Micorosft Live home page.
Server misconguration.
We observe that requests 6
and 7 are sent over HTTP, rather than HTTPS, which triv-
ially permits attacks. The x is trivial: all requests in
the sign-out procedure must be sent over HTTPS. In the
remainder of this section, we assume this x has been
applied and, nonetheless, demonstrate a further attack,
which constitutes the main subject of this section.
3.2 Our attack
Microsoft's decentralised sign-out procedure is not se-
cure, because steps 4-6 are independent of each other and
an adversary can drop request 4 (the request that signs
the user out of the
account.live.com
service), by truncat-
ing a TLS connection, to prevent the user's
account.
live.com
session from terminating. The sign-out pro-
cedure will then proceed as normal, signing the user out
from the remaining services, and displaying the
“You've
signed out”
message. The adversary can then use the
shared computing terminal to access
account.live.com
as
the user, add a recovery email address to the user's ac-
count, and then reset the user's password. The password
reset operation sends an email to the address supplied by
the adversary, thereby allowing the adversary to take full
control of the user's account.
Launching the attack in practise.
We have success-
fully demonstrated the attack in a supporting video [22],
using the setup described in Section 2.2. In advance of
the attack, we used basic trafc analysis techniques to
observe that request 4 (the request signing the user out
from
account.live.com
) is between 474 and 506 bytes in
length, and we congure the network to drop packets in
this range, using the following command:
iptables -A OUTPUT -m length --length 474:506
-j DROP
4

--- page 5 ---

Figure 2
Trace of the sign-out procedure for Microsoft Live1. GET
https://login.live.com/logout.srf?ct=1364567198&rver=6.1.6206.0&lc=1033&id=64855&ru=http\
%2F\%2Fbay171.mail.live.com\%2Fhandlers\%2FSignout.mvc\%3Fservice\%3DLive.Mail&mkt=en-fr
Response: 200 - OK. The HTML payload initiates the two following requests (the Javascript code dened by
Login_Core.js
and
Login_Alt.js
is obfuscated and we have not attempted to reverse engineer the code, since it is not necessary for our
attack).
2. GET
https://secure.shared.live.com/
~
Live.SiteContent.ID/
~
17.0.11/
~
/
~
/
~
/
~
/js/Login_Core.js
Response: 200 - OK.
3. GET
https://secure.shared.live.com/
~
Live.SiteContent.ID/
~
17.0.11/
~
/
~
/
~
/
~
/js/Login_Alt.js
Response: 200 - OK.
4. GET
https://account.live.com/logout.aspx?ct=1364567254
Response: 200 - OK
5. GET
https://accountservices.msn.com/LogoutMSN.srf?ct=1364567254
Response: 200 - OK
6. GET
http://bay171.mail.live.com/handlers/Signout.mvc?service=Live.Mail&lc=1033
Response: 302 - Moved Temporarily,
Location[
http://g.live.com/9ep9nmso/so-EN-US
]
7. GET
http://g.live.com/9ep9nmso/so-EN-US
Response: 301 - Moved Permanently,
Location[
https://signout.live.com/content/dam/imp/surfaces/mail_signout/v7/mail/en-us.html
]
8. GET
https://signout.live.com/content/dam/imp/surfaces/mail_signout/v7/mail/en-us.html
Response: 200 - OK
This page redirects to the Microsoft Live portal and provides the user with the following positive feedback, namely,
“You've
signed out.”(We acknowledge that more sophisticated trafc analysis
techniques would be better suited to identifying and drop-
ping packets, but our simplistic approach is sufcient for
our demonstration.)
Variants of our attack.
As can be observed from our
trace (Figure 2), we can truncate TLS connections which
are used to sign the user out from other services, in par-
ticular, we have successfully attacked Hotmail and MSN.
Vulnerability disclosure.
We disclosed our ndings to
Microsoft on 2 April 2013. Discussion is ongoing at time
of publication and if Microsoft provide a response for
public disclosure, then we will include it in a subsequent
revision of this paper, available via our web pages.
3.3 Countermeasures
We recommend that all authentication is managed cen-
trally – by
account.live.com
, for example – therefore
avoiding all of the problems highlighted in this sections.
In addition, particularly sensitive actions, such as adding
recovery email addresses, should be password protected.
We acknowledge that our solution (above) may not be
viable, for example, it may violate some privacy policy or
may be unsuited to Microsoft's architecture, in particular,
it will create additional trafc for the Account server. In
this case, we recommend modifying the sign-out proce-
dure to use a chain of HTTP redirects over TLS as de-
picted in Figure 3. In comparison with Microsoft's sign-
out procedure, our solution never returns an HTML page
containing Javascript code, instead, we force sequential
actions by returning a redirect for each page that would
have been previously loaded in parallel by Javascript. One
may implement this solution using well-implemented and
carefully monitored URL redirectors. We believe chain-
ing a sequence of HTTP redirects over TLS is a secure
way of implementing a decentralised sign-out procedure:
if an arbitrary request or response is blocked, then the
browser hangs (or displays an error message); thereby en-
suring that the user is aware of any failure. Alternatively,
the Javascript code could be revised to ensure sequential
loading of URLs, reporting sign-out failures to the user.
4 Attack III: Google services
We demonstrate a aw in Gmail's authentication logic
which can be exploited to gain access to a user's email
account. Our assumptions are as follows: the user has
at least two open sessions with Google and the adversary
controls the network and can access a computer shared
with the user. In essence, our attack works as follows.
First, a user visits
Gmail
and authenticates a session on
a shared computer. Secondly, once the user has nished
5

--- page 6 ---

Figure 3
Sketch of a countermeasure for the sign-out procedure in Microsoft Live1. GET
https://login.live.com/

signout

Response: 302 - Moved Temporarily, Location[
https://account.live.com/

signout

]
2. GET
https://account.live.com/

signout

Response: 302 - Moved Temporarily, Location[
https://accountservices.msn.com/

signout

]
3. GET
https://accountservices.msn.com/

signout

Response: 302 - Moved Temporarily, Location[
https://mail.live.com/

signout

]
4. GET
https://mail.live.com/

signout

Response: 302 - Moved Temporarily, Location[
https://signout.live.com
]reading her mail, she visits
Search
and a session is seam-
lessly authenticated by Google's single sign-on service.
Thirdly, the user makes a
sign-out
request and the server
responds by guiding the user's browser through a series
of further requests which are intended to terminate each
active session, in particular, this procedure should ensure
that the session with Gmail is terminated. However, we
show that an adversary can selectively prevent the termi-
nation of active sessions, whilst giving the user feedback
that her sign-out request succeeded. Finally, when the
user leaves the shared computer, the adversary can use
the computer to access the user's Gmail account.
4.1 Preliminaries
The trace in Figure 4 shows a normal sign-out procedure,
listing the requests a browser performs following a user
sign out request (for brevity, we omit some details). As
can be observed from the trace, the procedure is not cen-
tralised and a combination of HTML pages with embed-
ded Javascript and HTTP redirects are used to sign-out
the user. More precisely, the procedure is intended to
work as follows. First, the session with
Accounts
is ter-
minated and the browser is redirected. Secondly, the redi-
rect responds with an HTML page containing an image
1
and some Javascript code which is executed once the page
has completely loaded all other content, in particular, the
script will be executed after the image has been loaded.
Thirdly, the browser requests the aforementioned image
from the
Gmail
server and the server terminates the user's
session before responding with the requested image and
instructions to reset all local cookies. Having executed the
doRedirect()
Javascript function, the browser is redi-
rected and the fourth & fth actions are similar to the sec-
ond & third. Finally, in the sixth step, the browser loads
Google's home page.1
As an aside, we remark that this is an inefcient technique to make
a dummy request to a server, since the image is a compressed gif pixel
of 43 bytes, whereas an uncompressed image – in an alternative format
– would be smaller in size.
Server misconguration.
We observe that requests 2
and 4 are sent over HTTP, rather than HTTPS, which
trivially permits attacks. For example, an adversary can
replace
ils=mail,s.FR
with
ils=s.FR
in request 2,
which effectively skips requests 2 and 3, and proceeds
with request 4. Consequently, at the end of the sign-
out procedure, the user will be presented with feedback
(namely, the user will observe a
sign-in
button) that her
sign-out request succeeded, whilst her Gmail session is
still active. The x is trivial: all requests in the sign-out
procedure must be sent over HTTPS. In the remainder of
this section, we assume this x has been applied.
4.2 Our attack
Google's decentralised sign-out procedure is not secure,
because an adversary can drop request 3 (the request for
an image from
Gmail
) by truncating a TLS connection
using a TCP reset, thereby preventing Gmail from ter-
minating the user's session. The TCP reset will prevent
the image from loading and the user's browser will dis-
play the alternative
“Sign Out”
text. Nonetheless, due
to poor handling of TLS termination modes, the browser
will consider all content to be loaded and will execute
the
doRedirect()
Javascript function, which allows the
browser to proceed without notifying the user that Gmail
has failed to terminate the user's session. Moreover, the
nal request gives the user feedback that her sign-out re-
quest has succeeded. The adversary can then use the
shared computing terminal to access the user's Gmail ac-
count; access is limited to approximately ve minutes,
due to server-side housekeeping.
Launching the attack in practise.
We have success-
fully demonstrated the attack in a supporting video [21],
using the setup described in Section 2.2. (In the video
we visit
google.it
before visiting Gmail, this step is not
necessary.) In advance of the attack, we used basic trafc
analysis techniques to observe that request 3 (the image
request to
mail.google.com
) is between 1165 and 1195
bytes in length, and we congure the network to reject
packets in this range, using the following command:
iptables -A OUTPUT -m length --length 1165:1195
6

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Figure 4
Trace of the sign-out procedure for Google services1. GET
https://accounts.google.com/Logout?continue=https://www.google.com/webhp
Response: 302 - Moved Temporarily, Location[
http://www.google.com/accounts/Logout2?ilo=1&ils=mail,s.FR&
ilc=0&continue=https://www.google.com/webhp?zx=1388193849
]
2. GET
http://www.google.com/accounts/Logout2?ilo=1&ils=mail,s.FR&ilc=0&continue=https://www.
google.com/webhp?zx=1388193849
Response: 200 - OK; HTML payload:
<body onload="doRedirect()">
<script type="text/javascript">
function doRedirect() {
location.replace("http://www.google.fr/accounts/Logout2?
ilo=1&ils=s.FR&ilc=1&continue=https://www.google.com/webhp?zx=1076119961");
}
</script>
<img width="0" height="0" alt="Sign Out"
src="https://mail.google.com/mail?logout=img&zx=-2531125006460954395">
</body>
3. GET
https://mail.google.com/mail?logout=img&zx=-2531125006460954395
Response: 200 - OK; a one pixel gif.
4. GET
http://www.google.fr/accounts/Logout2?ilo=1&ils=s.FR&ilc=1&continue=https://www.google.com/
webhp?zx=1076119961
Response: 200 - OK; HTML payload:
<body onload="doRedirect()">
<script type="text/javascript">
function doRedirect() {
location.replace("https://www.google.com/webhp");
}
</script>
<img width="0" height="0" alt="Sign Out"
src="https://accounts.google.fr/accounts/ClearSID?zx=-1920517974">
</body>
5. GET
https://accounts.google.fr/accounts/ClearSID?zx=-1920517974
Response: 200 - OK; a one pixel gif.
6. GET
https://www.google.com/webhp
Response: 200 - OK-p tcp -j REJECT --reject-with tcp-reset
The rule ensures that request 3 is dropped during Google's
sign-out procedure and the TCP reset causes the browser
to abort loading the image and immediately process the
Javascript code, thus executing request 4.
Variants of our attack.
As can be observed from our
trace (Figure 4), we can truncate TLS connections which
are used to fetch images and thus other Google services
are also affected, in particular, we have successfully at-
tacked Search and YouTube.
Vulnerability disclosure.
We disclosed our ndings to
Google on 18 December 2012 under Google's
Vulnerabil-
ity Reward Program
and Google provided (10 June 2013)
the following response for publication.
We thank the authors for sharing their research
with us - Google encourages and supports se-
curity research in the community. Practically,
an adversary with physical access to a victim's
computer is very hard to stop, and this attack
requires physical access as well as control over
the network connection.
Using a computer in a shared or public space
(e.g., Internet kiosks) has a different threat
and risk model compared to using your own
computer. Most operating systems can be
congured in a guest mode that protects or
deletes the users' cookies and other prole
7

--- page 8 ---

information on [sign-out]. The guest mode
in ChromeOS addresses this concern by
design out of the box, or you can congure
a ChromeOS device for Public Sessions
(
http://support.google.com/chrome/a/
bin/answer.py?hl=en&answer=3017014
).
For other operating systems, there are several
methods that can be used to address this risk.
If you have no control over the computing
environment, we recommend using a browsing
mode that does not retain cookies (such as
Chrome's Incognito mode or similar modes in
other browsers).
We agree that it is difcult to defend against an adversary
that has physical access to a victim's computer, nonethe-
less, we consider this difculty a challenge rather than an
insurmountable problem. Moreover, we have shown that
Google could defend against the attacks we highlight, un-
der the assumption that the victim's computer cannot be
compromised by the adversary. Furthermore, we believe
that web applications should be secure against adversaries
that control the network connection, as per our discussion
in Section 1.3. Google have conrmed (16 June 2013)
that no nancial reward will be issued on the basis that:
when this paper was presented to us, there were
already efforts underway that would stop this
type of attack. As we can only reward issues
that we were previously unaware of, this report
was ineligible for reward.
Google have not claried precisely which issues they
were previously aware of nor what efforts are underway
to stop this type of attack (other than the solutions in-
cluded in their above response). At the time of publica-
tion, Google have not xed the vulnerability.
4.3 Discussion: TLS termination modes
The absence of a distinction between TLS termination
modes is crucial for our attack, in particular, we rely on
the browser ignoring the fatal connection closure which
is generated by dropping request 3 and our attack would
be thwarted if the browser refused to execute the
onload
event upon such errors. Nevertheless, we believe that the
vulnerability can be eliminated by modifying the applica-
tion logic, as we shall discuss in the next section.
4.4 Countermeasures
As per Section 3.3, we recommend that all authentication
is managed centrally or the sign-out procedure is handled
by chaining a sequence of HTTP redirects over TLS. In
addition, as a weaker, short-term solution, which is faster
to deploy, we observe that adding an
onerror
Javascript
handler to the images included in HTML pages could mit-
igate the attack: if the image fails to load, then an error
message can be displayed to the user and the sign-out pro-
cedure can be interrupted.
5 Conclusion
We show how an adversary can exploit aws in the sign-
out procedures used by Helios, Google and Microsoft
Live to prevent active sessions from terminating, whilst
giving the user feedback that her sign-out request suc-
ceeded. Moreover, if the adversary can access the user's
computer
after
the user believes she signed out, then we
show that the adversary can cast votes on behalf of hon-
est voters, take full control of Microsoft Live accounts,
and gain temporary access to Google accounts. We stress
that the attack does not rely on compromising the victim's
computer (e.g., by installing malware). Consequently,
shared computers – even uncompromised computers –
cannot guarantee secure access to Helios, Microsoft (in-
cluding Account, Hotmail, and MSN), nor Google (in-
cluding Gmail, YouTube, and Search). In addition, we
observe that Google and Microsoft do not protect all re-
quests with HTTPS during the sign-out procedure and
thus trivial attacks are possible; these trivial attacks can
be prevented by using HTTPS, rather than HTTP, but this
x does not prevent our main attack.
Our attack vector is quite simple, but, nevertheless, the
underlying vulnerability is present in the three systems
that we have studied and has not been publicly disclosed.
We believe this is due to a poor understanding of the se-
curity guarantees that can be derived from TLS and the
absence of robust web application design guidelines. In
publishing our results, we hope to raise awareness of these
issues before more advanced exploits, based upon our at-
tack vector, are developed.
Conceptually, our attacks are due to a desynchroniza-
tion between the user's and server's perspective of the ap-
plication state: the user receives feedback that her sign-
out request has been successfully executed, whereas, the
server is unaware of the user's request. It follows intu-
itively that our attack vector could be exploited in other
client-server state transitions. Nonetheless, we believe
that attacks can be avoided by reliably notifying the user
of server-side state changes. Unfortunately, the HTTP
protocol is unsuited to this kind of notication and we
advocate the inclusion of such notication mechanisms
in future standards, e.g., SPDY. Alternatively, notication
mechanisms could be developed at the application level
using technologies such as AJAX.
8

--- page 9 ---

Acknowledgements
We are particularly grateful to Chetan Bansal, David
Bernhard, Karthikeyan Bhargavan and Antoine Delignat-
Lavaud for their suggestions.
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9
